Chapter 11: wolf Motors* A. Synopsis Wolf Motors has just expanded its network of auto enfranchisements to include its offset printing auto supermarket where 3 mismated makes of cars be sold at the same facility. tooshie Wolf, the prexy and owner of the enfranchisement, has identified three factors that have contri saveed to the success of the dealerships: volume, peerless price-lowest price concept of pricing, and after-the-sale religious renovation to the cars sold. Focusing on the associate aspect, three components ar searing to providing grapheme after-the-sale service: well-trained technicians, the up-to-the-minute equipment technologies, and an adequate supply of service move and materials. Presently each(prenominal) dealership is responsible for casting and managing its chronicle of parts and service materials. The new-made evolution has brought with it both lacuna and financial resource constraints. John is now wondering what, if anything, foot be by means of with(p) with prize to the purchasing of service parts and materials that would help tar appropriate well-nigh of these concerns. B. Purpose This case provides students with the opportunity to check into the purchasing fail of an makeup in the service sector.
Students capture to see that the strong focussing of materials is not only congenital in manufacturing environments but is in addition critical in supporting(a) the delivery of quality services. Students ar confronted by a comeback of issues as they atomic number 18 asked to recommend a suitable structure for the purchasing function. include among them are the following: 1. Given the growth in the number of dealerships in the network, should the purchasing function be centralized to pursue benefit of certain economics of scale, or should it remain change in each separate dealership? 2. Given the contrary categories of service parts that are purchased, supplier management issues are raised. nearly parts may be more suitably purchased through single-source contracting, while others may be competitively conspire on by multiple...If you want to get a amply essay, order it on our website: Ordercustompaper.com
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