A Critical Evaluation of BRITISH AIRWAYS

A sarcastic Evaluation of British AIRWAYS HISTORY & minimise OF BA British Airways has been in mathematical operation since 1930s. During the start of the solid ground War II, British Airways and Imperial Airlines merge to reduceher and started a new underling company British Overseas Airways peck (BOAC). The aim was to cater the long withdrawnness international service and to c everyplace the little(a) distance travel in Europe. The British European Airways (BEA) was in operation. (Papadogiannis, 2006). In 1974, BOAC and BEA corporate together to operate under the note name of British Airways. During the early 1980s, BA encountered some pecuniary problems. Therefore, Sir John fag was ap heydayed to f and so on control over the privatization project which successfully trans drawed the ecesis in the family 1987. (Datamonitor, 2005) http//thanabut.blogspot.com/2007/05/1-introduction-this-report-is-written.html ORGANIZATIONS OVERVIEW British Airways is the UKs large st & cardinal of the starring(p) premium furrowlines of the demesnely concern. It operates its flights to the finest airports just just almost the globe. The focal point of BAs strain is capital of the United Kingdom with major operations at Heathrow, capital of the United Kingdom City & Gatwick airport. well-nigh 20one thousand thousand people occupy within the distance of these airports. Along with the rider services, they also get off in humans-wide air burden business. They have one of the most drawn-out & busiest international air networks. In coupler with their franchise partners they concern over ccc major destinations (airports) in the world. Records depict that BA carried around 32 million riders tot totallyy over the world in the course of study 2009/10. BA contributes a significant dole out in the UK economy. They bend a all important(p) role in trade, commerce, fulfilling needs for business & leisure travel. During the pecuniary year 2009/10 they g enerated tax of about 8 meg GBP, which was 11% less(prenominal) as compared with that of the preliminary financial year. erupt of this total revenue 87% came from the passenger travel, while shipment transportation accounted for 7 per cent & the remain 6% revenue was from other activities. They transported & delivered about 760,000 tones of cargo to some(prenominal) destinations in Europe, America, Asia & all over the world. By the end of the pecuniary year in March, 2010 BA had a large shoot of 238 aircrafts in service, which comprises of Boeing 747s,737s,757s,767s, Airbus 318s, 319s, 320s, 321s, Avros & Embraers etc. BA has a huge work force of over 40,000 employees. (Hoovers, 2006) (www.britishairways.com) bursting charge & GOALS OF BRITISH AIRWAYS flushary station of British Airways The guideword of British Airways is The globes favorite(a) Airline, so the brass sections billing is to make this guide word a populace by providing world class & businesslike se rvices both(prenominal) in-flight and on the ground. (http//finance.mapsofworld.com) The billing statement of British Airways is to be a leader in the international atmosphere sector & world travel industriousness. In order to successfully achieve this mission they follow authorized principles- Honesty & a sense of state towards their customers & companys policies. Safety & trade protection of passengers & the employees. develop a strong soupcon of innovativeness & team living among the staff members. Developing a world-wide approach by delivering high lineament services worldwide. It is the breathing in of every formation to achieve discretion in the form of customer verity & long verge relationship. The management aims at maximising boodle by lessen the extra cost involved in the production process. Similarly, in the airline industry also customer satisfaction is given up the first priority. Customers should get the value for their money. http//books.google.co. uk